CANCELLATIONS, RETURNS AND REFUNDS
- Orders Placed can only cancelled before shipment.
- There is no refund and return available once order is delivered.
- No Refund or Return once products are opened and use.
- COD you can refuse to get delivery of order and in prepaid orders, these can cancelled before shipment is made
- Kindly Capture a video while unboxing in can case of any claims.
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“Refunds will be provided to customers in two instances:
1. If the order is canceled before the product is delivered.
2. If the customer receives incorrect or damaged products (an unboxing video is required as evidence to support the claim).
- Refund will be issued in 8-10 working days & Shipping costs will not be refunded.
Returns will not be accepted under the following conditions:
- Product is opened and use.
- Returned without original packaging including, price tags, labels, freebies or if original packaging is damaged
- Product is used or altered
- If request is initiated after 02 business days of order delivery